Senior Manager


About the Role

My Client is looking for a Senior Account Manager to come on board, to nurture and grow some of our biggest accounts in the pharmaceutical sector. Responsibilities include the following:
• Develop an excellent understanding of the value of our services, and apply these to create meaningful change for our clients
• Represent our values with clients, partners and at industry events
• Working with the Managing Director, gain an understanding of the strategic plan, and as a Senior Account Manager, how to contribute in order to support Company growth
• Along with the Managing Director, help drive development of the account strategy and take responsibility, to ensure both account retention and growth
• Build strong relationships, mutual trust and earn respect, with clients and partners
• Gain a deep understanding of clients, their organisation, internal audiences, and industry communication needs, challenges, and objectives
• Lead RFP and proposal development, provide strategic direction, and lead client presentations when required
• Build and secure project scope and appropriate project teams, with support from resourcing and production functions, based on knowledge of the client requirements
• Utilize knowledge of client needs/challenges/objectives, and our services, to provide strategic insight and appropriate direction to the internal project team, to ensure projects deliver on the client brief and achieves their objectives, to the highest quality
• Work closely with all members of our team in order to combine skills and strategies to ensure our business runs smoothly and effectively
• Leads the project teams, providing a clear brief, inspiration, and focus. Use a hands-on management style, working closely with them to ensure they proactively deliver on the project brief, that upholds the vitality of the agency/client relationship
• Ensure projects are delivered within budget, acting as the day-to-day escalation point for queries. Manage client expectations and obtain client approval if scope evolves (up or down)
• Ensure project learnings are captured and carried forward to future projects.


Our ideal candidate for this exciting opportunity will have proven experience working in an Account Manager/Senior Account Manager role (minimum 4 years), particularly across corporate communications, event marketing, B2B marketing and/or experiential.

• Experience working with large corporate clients within an agency environment
• Life sciences and pharmaceutical experience preferable, but not critical
• Have managed and delivered integrated communications projects from end to end, including elements of strategy, creative, content development, production and digital
• The ability to assist clients in understanding and defining objectives from an audience perspective
• Excellent problem-solving skills
• Clear and confident project management, financial management and decision-making skills
• Ability to build relationships and identifying new business opportunities
• Strong people skills, team player
• Good business writing skills, presenting, and articulating ideas
• A go-getter and a leader
• Curious
• Has a can-do attitude
• Well-rounded in pop culture, social media and technology
• Willing to travel

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